Who this service is for
This service is for clients arriving at a confirmed Lisbon home who want a local contact to coordinate the final handover. It can be useful after a long journey, when keys are held by another contact or when a short orientation to meters, prepared essentials and pending items would make the first hours easier.
The support is centred on the home, not on operating transport. We can monitor the flight, agree a meeting point and coordinate accompaniment, while the taxi, TVDE or licensed transfer remains a separate third-party service chosen or approved by the client.
What we coordinate
The agreed scope can include flight monitoring, a meeting at Lisbon Airport arrivals, communication about delays, key handover, accompaniment using a third-party transport service and a short introduction at the property. At home, we can point out keys, meters, prepared items and any documented work still pending.
Arrival-day WhatsApp support keeps practical communication in one place. Waiting periods and the duration of home orientation are agreed before booking so expectations remain clear.
- Flight-status monitoring
- Agreed airport meeting point
- Third-party journey coordination
- Key handover and brief home orientation
How the process works
Before travel, you provide the flight details, arrival contact, property access plan and any mobility or timing information relevant to coordination. We confirm the meeting instructions and what happens if the flight changes. On arrival, we stay in contact, meet at the agreed point and follow the written plan through to home entry.
What to prepare before you request this service
Share the flight number, expected landing time, baggage considerations, contact number and exact home address before travel. Agree on a meeting point that remains clear in a busy arrivals area and decide how changes will be communicated if the flight or baggage collection is delayed.
Keep keys, building access and the first home orientation as a separate checklist. The plan should identify who has each key set, which prepared items need to be shown and which pending matters can wait until after you have rested.
Limitations and important boundaries
Ready Home Lisbon is not a transportation or private transfer provider. Taxi, TVDE, licensed transfer, airport parking and similar costs are third-party arrangements. Airline, border-control, baggage and traffic delays remain outside our control; waiting and late-hour conditions are confirmed in advance.
Ready Home Lisbon does not provide real estate, visa, legal, tax, NIF or bank account consulting or application handling. Our services are limited to pre-arrival home preparation and local coordination.
Related services
Arrival support works best when keys, cleaning and first essentials have already been coordinated.
Related guides
Use these guides to prepare the details that matter during the first hours in your new home.